Orders and payment

The Replay e-shop accepts payment via PayPal, Credit Card and bank transfer. You may select from these payment methods at the end of the order process.
All types of payment will be remitted to Zerogrey Ltd., who manages the online sales operations of the Replay e-shop.
At no time is Zerogrey Ltd. able to accept cash payments, either directly or sent via mail. For any requests, questions or feedback, please contact our Customer Service team.

Please note: This online shop operates from the European Union and, as such, all transactions are ultimately made in Euro (unless otherwise displayed). If you are paying using another currency, the currency conversion will be based on that day's exchange rate. There is no extra cost for currency conversion.


PayPal

PayPal permits any company or individual consumer who has an email address to send and receive payments in a safe, secure manner. Clicking the "Pay with Paypal" link will take you to PayPal's secure website. Once there, if you already have a PayPal account, you can simply proceed to authorize your payment.
If you do not have a PayPal account, you can register for free and securely enter your credit card information (prepaid cards are also accepted). You will then be able to send order payments to Zerogrey Ltd. with the simple click of your mouse.
You can also use your current bank account to apply funds to your PayPal account, from which you can subsequently make payments.
The usage of PayPal as an online payment tool is free.


Credit Card

You can pay at the Replay e-shop using credit cards, including Visa, MasterCard, American Express, Diners Club, JCB, Laser Card and Maestro.
The payment occurs over a secure server (SSL) with a 128-bit encryption key. Over this secure system, your credit card information is sent directly to the applicable banking authority over a secured, encrypted connection.
No individual within Zerogrey Ltd., at the Replay e-shop or over the Internet has access to your credit card information at the moment of purchase or at any time.
Your secure transaction will appear on your bank statement accompanied by the description 'Zerogrey Ltd.' or 'ZerogreyWeb' or 'ZerogreyMaster'. The total amount spent will be debited from your account immediately and the Zerogrey Ltd. Customer Service team will process the order.
Orders paid using credit cards are processed faster than those paid via the alternative accepted payment methods because communication of the payment to Zerogrey Ltd. is instantaneous.


Bank Transfers

You have the option of paying for your purchases using a Bank Transfer. To make a Bank Trasfer, please follow these steps:

Step One - Select Bank Transfer
On the payment selection page, select 'Bank Transfer' from the list of accepted payment methods. You will then be presented with our bank details.

Step Two - Transfer the money
You may then process your bank transfer payment at your banking institution's local branch or via its website
It is very important that you write the entire alpha-numeric order number (received at the time of purchase), including the initial letters (e.g. ORDER23030475431234), in the payment description form.

As soon as Zerogrey Ltd. has received your payment, your order will be processed and sent to Zerogrey Ltd.'s international warehouse.
Your bank transfer can take from 4 to 6 working days to be processed and credited to Zerogrey Ltd.'s bank account, after which Zerogrey Ltd. will process your order in full.

Bank Transfer Information:
Account holder: Zerogrey Ltd.
Bank name: National Irish Bank
Sort code: 951501
Account number: 80315524
BIC (ex SWIFT) code: DABAIE2D
IBAN code: IE83DABA95150180315524


Moneybookers


Moneybookers is one of Europe's largest online payment systems and among the world's leading eWallet providers with over 12 million account holders. The simple eWallet enables any customer to make online payments conveniently and securely without revealing personal financial data. If you don't have a Moneybookers account yet, please sign up via www.moneybookers.com or simply select this payment method on the checkout page, create a password and your new account will be registered automatically when the payment is complete.